Kenya-based digital support

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Founder projectCase reporting system

Upright Support

Controlled case reporting with validated evidence and traceable updates.

A Django-based support system for structured case reporting, evidence handling, and case follow-up.

Django / Python

Public repository and live demo links are not currently provided.

Conceptual system visual
Upright Support
  • 01Report
  • 02Validate
  • 03Timeline
  • 04Notify

Overview

A Django-based support system for structured case reporting, evidence handling, and case follow-up.

Problem

Sensitive support cases need controlled access, validated evidence, traceable updates, and consistent notifications throughout the reporting workflow.

What Afrinex Delivered

Implemented a custom user model, case access using a case ID and access code, evidence validation, automatic timeline logging, notifications, and tested administration workflows.

Architecture

Upright Support architecture, shown in sequence
  1. 01 / Client

    Case reporting interface

    Submission and follow-up

  2. 02 / Backend / API

    Django application

    Validation and business logic

  3. 03 / Database

    Structured case data

    Cases, evidence, and timelines

Implemented Features

  • Custom user model
  • Case ID and access-code access
  • Evidence validation
  • Automatic timeline logging
  • Notifications
  • Tested administration workflows

Testing

Administration functionality was tested as part of the structured case-management workflow.

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