Digital & Online Services
KRA Returns Assistance
Get assistance preparing and filing your KRA returns.
Who this helps
People who want practical guidance while completing a supported online registration, filing, or setup task.
What is included
- A review of the task you need to complete
- Guidance through the relevant online process
- A clear explanation of the next steps
What to prepare
- A brief description of the task
- Your preferred contact method
- Only the information requested after Afrinex reviews your enquiry
How the request works
- 01
Send a short enquiry
- 02
Afrinex reviews and clarifies the request
- 03
Scope, cost, and expected timeline are agreed
- 04
The agreed work begins
A short description of what you need is enough to get started. After reviewing your request, Afrinex will confirm what information is actually required and how to share anything sensitive.
Frequently asked questions
How do I request this service?
Use the enquiry form to share the service you need and a short description. You can continue through WhatsApp or email.
When are cost and timing confirmed?
Afrinex reviews the request first. Scope, cost, and the expected timeline are agreed before work begins.
Can this be handled remotely?
SHA and KRA assistance is offered to customers in Kenya. The first conversation can take place by email or WhatsApp.